BEYOND USABILITY
User experience is a broader concept that touches on use plus other dimensions of experience, such as value, meaning, frustration, and even joy.
The "What is UX?" page has more information.
SERVICES, TOOLS, RESOURCES FOR LEARNING
The Libraries' approach to developing a new website, improving services and spaces includes asking users and studying their experience often, including prototyping and usability testing.
The UX Lab and our staff share knowledge and experience. We provide a physical space, equipment and resources to help others on campus to learn, plan, and conduct UX studies.